Effective Date: 8/27/2025

Business Information

Legal Business Name:JayCee DME Medical Equipment and Pharmacy
Registered Address:1562 East 98th street, Brooklyn NY 11236
Website: [www.jayceedme.com](http://www.jayceedme.com)

Products & Services

JayCeeDME.com provides medical equipment and pharmacy-related products.

Limitation of Liability:

* Products are provided “as is” without guarantees.
* We are not responsible for misuse or improper handling of medical equipment.
* Customers must follow manufacturer guidelines and consult healthcare professionals where required.

Orders & Payments

* Accepted payment methods: Credit/Debit Cards, PayPal, and other secure gateways.
* Orders are confirmed upon successful payment.
* Refunds/Cancellations: Eligible within 7 days of purchase for unopened items (subject to inspection). Some items (e.g., personal care or hygiene-related products) are non-returnable due to safety regulations.

Delivery / Shipping Policy

* Standard delivery within the USA: 5–10 business days.
* Expedited shipping available at additional cost.
* Delivery charges are calculated at checkout.
* We are not liable for delays due to courier issues or unforeseen circumstances.

User Responsibilities

By using this website, customers agree to:

* Provide accurate and truthful information during checkout
* Use products only for their intended medical purposes
* Not engage in fraud, misuse, or unlawful activities on the website

Prohibited activities include:

* Attempting to hack, disrupt, or misuse the website
* Copying or redistributing website content without authorization
* Submitting false or fraudulent orders

Intellectual Property

* All content, trademarks, logos, product descriptions, and images on JayCeeDME.com are the property of JayCee DME.
* Unauthorized copying, distribution, or reproduction is strictly prohibited.

Dispute Resolution / Governing Law

* These Terms are governed by the laws of the United States of America (USA), State of  New York
* Any disputes shall be resolved through arbitration or courts located in the governing state.
* Customers agree to attempt resolution with our support team before pursuing legal action.

Types of SMS Communications

By opting in to receive SMS messages from JayCee DME, you agree that we may send you messages related to:

  • Customer Support – assistance with orders, service inquiries, and general care.
  • Order & Delivery Updates – confirmations, shipping notices, delivery status, or service reminders.
  • Account & Service Notifications – updates about your account, policy changes, or important alerts.
  • Mobile Opt-In SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

These messages are intended to keep you informed and supported. You may opt out of receiving promotional messages at any time, while still receiving necessary transactional updates.

Message Frequency

Message frequency may vary depending on the type of communication. By opting in, you may receive up to 2 SMS messages per week regarding customer care updates, product information, or service-related notifications from JayCee DME.

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These charges are the responsibility of the recipient and may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from JayCee DME by submitting your phone number through our online contact forms. The checkbox for SMS consent is optional and must be selected by you to confirm your agreement.

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS you receive from JayCee DME. You may also contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP to any SMS message. Alternatively, you can contact us directly at (917) 865-6258)for assistance.

Additional Options

If you do not wish to receive SMS messages, you can simply choose not to check the SMS consent box on our forms.